Effective Date: May 4, 2025
At XD Group FZE, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your information when using our apps and services.
1. Information We Collect
We may collect:
a. Personal Information
• Name, email address, and contact details
• Payment details (processed securely via Stripe or Paddle — we do not store full payment information)
b. Usage Data
• App usage and interaction data
• Device information, crash logs, IP address
2. How We Use Your Data
We use your information to:
• Provide and improve our Services
• Manage subscriptions and process payments
• Communicate important updates or support responses
• Ensure legal compliance
3. Third-Party Services
We work with trusted providers like:
• Stripe (Stripe Privacy Policy)
• Paddle (Paddle Privacy Policy )
These providers handle secure payment processing and customer subscriptions. They may collect and store data in accordance with their own policies.
4. Data Retention
We retain your information only as long as needed to provide Services or meet legal obligations. You may request data deletion at any time.
5. Your Rights
You have the right to:
• Access, correct, or delete your personal information
• Request data portability
• Withdraw consent for data use (where applicable)
Contact support@1xd.group to exercise your rights.
6. Security
We use standard security measures to protect your data, including encryption and secure server infrastructure.
7. Changes to This Policy
We may update this Privacy Policy. The latest version will always be posted in-app or on our website.
8. Contact
If you have questions about this Privacy Policy, please contact:
XD Group FZE
Email: support@1xd.group
Registered Address: Business Centre, Sharjah SPC, UAE